Press the button on the keyboard that looks like a Wifi signal.Plug the dongle in to your docking station.If it is listed in the devices, click the little "x" icon to remove it. Go to the System Preferences -> Bluetooth and make sure the keyboard is not connected.In the battery compartment of the keyboard is a USB dongle already paired with this keyboard, and it works better than a plain Bluetooth connection. The solution I found works if you have a docking station or other connector with a regular USB port. I had the exact same issue, combined with the fact that the Logitech G Hub for Mac would never recognize that the keyboard was connected to the system.
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